Privacy Policy
Effective Date: 08-Oct.-2026
Last Updated: 10-Sep.-2026
AstroEye, operated by NovaEdge System Pvt. Ltd., respects your privacy. This Privacy Policy explains how we collect, use, store and protect information when you use astroeye.in, our applications and related services.
1. Information We Collect
• Account information such as name, mobile number, email address and login details.
• Astrology information you choose to provide, including date, time and place of birth, gender or other information needed for a requested astrology service.
• Consultation information such as chat messages, call-related records, feedback and support communications.
• Transaction information such as payment status, order details and limited payment-related identifiers.
• Technical information such as IP address, browser/device information, operating system, approximate location, log data and cookies.
• Information you provide when contacting customer support, submitting reviews or participating in promotions.
2. How We Use Information
• Create and manage your account.
• Provide Kundli, horoscope, Panchang, compatibility and consultation services.
• Connect users with astrologers and facilitate consultations.
• Process payments, refunds and customer-support requests.
• Improve website performance, safety, features and user experience.
• Prevent fraud, abuse and security incidents.
• Send service communications and promotional communications where permitted.
3. Astrology Data
Birth details and related information can be sensitive in context. We use information you provide to generate or deliver the astrology services you request.
4. Cookies and Similar Technologies
AstroEye may use cookies, local storage, analytics and similar technologies to maintain sessions, remember preferences, understand website usage and improve services.
5. Sharing of Information
We may share information with service providers that help us operate the Platform, such as hosting, analytics, payment processing, communications, customer support and security providers.
Astrologers may receive information necessary to provide the consultation or service you request.
We do not sell personal information merely because you use AstroEye.
6. Data Security
We use reasonable technical and organisational safeguards designed to protect information from unauthorised access, loss, misuse or alteration.
7. Data Retention
We retain information for as long as reasonably necessary to provide services, meet legal/accounting requirements, resolve disputes, enforce agreements and maintain security.
8. Your Choices and Rights
Subject to applicable law, you may request access to, correction of or deletion of certain personal information.
9. Children
AstroEye is not intended for children who are not legally permitted to use online services under applicable law.
10. Third-Party Links and Services
The Platform may contain links to third-party websites, apps or services. Their privacy practices are governed by their own policies.
11. Policy Updates
We may update this Privacy Policy when our services, technology or legal obligations change.
12. Contact
Privacy questions or requests:
contact@astroeye.in